What kind of animals do you export?
Primarily, we are asked to export cats, dogs and birds from
the UK, but we'd be more than happy to advise you on any type
of animal. |
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What documentation do I need in order
to export my pet?
Regulations vary considerably depending on the country of
destination. The UK Government Department For Environment,
Food and Rural Affairs (DEFRA) is the best source of information
on the latest regulatory & veterinary requirements for
specific countries.
On request, DEFRA will be able to provide
you with a full information pack, which will explain the specific
regulations and veterinary requirements appropriate to your
travel plans
Whilst it is important
to note that, as a responsible pet owner, you must ensure
that you obtain the required veterinary paperwork, as part
of our service, we will complete all other paperwork, including
airline booking forms and HM Customs & Excise documentation.
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Do I need to use a specialist vet to meet
DEFRA's veterinary requirements?
In most cases, your vet will need to be an approved Local
Veterinary Inspector (LVI). Please check details with your
local vet. Alternatively, your local DEFRA office will be
able to inform you of your nearest LVI vet should you need
assistance. Click here to visit the DEFRA website.
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Do I need a pet passport?
A pet passport, available from your veterinarian, is required for cats and dogs traveling from the UK to other EU countries. For further information please contact DEFRA or visit the website by clicking here
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In what type of container will my pet travel?
The container your pet travels in must meet International
Air Transport Association (IATA) regulations. Based on the
specific measurements of your pet, we will be able to construct
an air travel container in accordance with IATA regulations.
These containers are designed and constructed so that your
pet has sufficient room to travel comfortably. Your pet will
be able to lie down comfortably, sit up and turn around within
the container.
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Can I use my own travel container?
The plastic travel kennels on sale in this country do not always
conform to current IATA regulations. They have a tendency to
deform and spring open when put under pressure so most airlines
do not allow them, particularly with larger animals. If you
have your own air travel container, please let us know and we'll
be able to advise whether or not it can be used. |
What happens on the day of travel?
We can arrange for your air travel container to be delivered
to your home address so that your pet can get used to it before
traveling, or we can arrange for the container to be delivered
to the cargo centre ready for when you deliver the pet to the
airport. You deliver the pet to the airport. If your pet is
traveling from Manchester Airport, one of our representatives
will be at the Cargo Centre to meet you. Please be aware that
all containers are scanned for security purposes prior to pets
being placed inside. |
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What happens when my pet arrives at the
country of destination?
When confirming your booking we will provide you with details
of the collection point.
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Where will my pet be located in the aircraft?
Pets travel in the aircraft's hold, which is heated, pressurised
and dark. These conditions help to keep your pet safe and calm.
Most animals will settle down and sleep once the aircraft is
airborne. |
Can I get access to my pet during the flight?
We're afraid not. Neither Passengers nor crew are allowed access
to the cargo hold during the flight, and you will not have access
to your pet at any refueling point. |
Should my pet be sedated?
No. For the complete safety of you pet, the airlines will refuse
any animal that appears to have been sedated. Aircraft holds
are pressurised and this lowers blood pressure. Because sedatives
generally work by lowering blood pressure, the combined effect
can harm animals. |
Should I feed and water my pet before traveling?
For their own comfort, we advise that you only feed your pet
lightly the day prior to travel and do not feed at all on the
day of the flight. Animals are not fed during the flight, but
they do have access to water. The airline will provide water
immediately before pets are loaded onto the aircraft. All travel
containers are fitted with water containers, which are refilled
during transits. International airports are well equipped to
handle all types of animals and may transfer them to specialised
animal holding units on long stopovers.
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Can our pet travel on the same flight as
us?
If you provide us with details of your flight, we will be able
to advise you whether this is possible. With the welfare of
your pet in mind, we arrange the most suitable flights for your
pet to minimise stress and discomfort. To avoid you incurring
unnecessary costs, it is advisable for us to check availability
for pets before you book your own flight if you wish to travel
at the same time. |
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What happens if the flight is delayed?
Don't worry. If flights are delayed for any reason, there
are kennel facilities available at most UK airports where
pets can be looked after until departure.
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Do I need to insure my pet for the journey?
At their discretion, owners can take out specialised travel-insurance.
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